1. Shipping Agency Liability: As a company, we do not assume responsibility for any lost, damaged, or delayed packages by the USPS or any other shipping agency we work with. Once we hand over the package to the shipping agency, its handling and delivery are beyond our control.
2. Shipment Tracking: All of our packages shipped via USPS will be provided with a tracking number. This will allow customers to track their package and check its status through the USPS website. We strongly encourage customers to use this feature to stay informed about the progress of their shipment.
3. Estimated Delivery Time: We will provide our customers with an estimated delivery time based on the information provided by USPS. However, it should be noted that these estimates are only approximate and are subject to change due to unforeseen circumstances or delays on the part of the shipping agency.
4. Assistance in cases of problems with shipments: Although we cannot be held responsible for problems caused by the shipping agency, we are committed to providing assistance to our customers to the best of our ability. In the event of an issue with a shipment, we will work with the customer and USPS to resolve it in the best possible way.
We appreciate your understanding and cooperation regarding our shipping policy. If you have any questions or concerns, please do not hesitate to contact our customer service. We will be happy to help you.
